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Customer Service/Billing Office


Thank you for choosing Carson Valley Medical Center for your healthcare needs.


If you are having difficulty paying your hospital bill, please refer to our financial assistance page for information and resources that can help you.


If you have any questions about your bill, contact Customer Service at (775) 782-1625.  The Customer Service/Billing office will be moving! On May 13, Customer Service will be located in the CVMC Administrative Building next to Medical Records. There you can take care of all of your customer service needs in one place. The address for this new location is 1107 Highway 395, Gardnerville, NV 89410 (behind the main hospital).


Frequently Requested Phone Numbers


CVMC Main Line 775.782.1500

CVMC Medical Records 775.783.3086

CVMC Customer Service 775.782.1625

CVMC Senior Care Clinic 775.783.4823

CVMC Lab 775.782.1536

Care Flight 775.782.9522

Douglas County Social Services 775.782.9825

Job's Peak General Surgery 775.783.3020

Job's Peak Internal Medicine and Family Practice 775.782.1550

Medicare 800.633.4227

Medi-Cal 800.786.4346

Medicaid Nevada 775.448.4020

Minden Family Medicine 775.782.1603

National Business Factors 800.845.5392

HRS Assistance Program Screening 775.882.0610

Sierra Nevada Imaging 775.882.3844

Topaz Medical Clinic 775.783.3096